StockHolding Services Limited

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Prevent Unauthorized Transactions in your demat account --> Update your Mobile Number with your Depository Participant. Receive alerts on your Registered Mobile for all debit and other important transactions in your demat account directly from CDSL on the same day issued in the interest of investors. | KYC is one time exercise while dealing in securities markets - once KYC is done through a SEBI registered intermediary (broker, DP, Mutual Fund etc.), you need not undergo the same process again when you approach another intermediary. | No need to issue cheques by investors while subscribing to IPO. Just write the bank account number and sign in the application form to authorise your bank to make payment in case of allotment. No worries for refund as the money remains in investor's account. | Attention Investors : "Prevent Unauthorised transactions in your account --> Update your mobile numbers/email IDs with your stock brokers. Receive information of your transactions directly from Exchange on your mobile/email at the end of the day Issued in the interest of investors" Also "Please provide your email id and mobile number or declaration for Non-availability for continuous trading. Kindly refer the NSE circular number NSE/INSP/32471 dated 31/05/2016."

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Careers

Head-Operations

Department : Broking Operations

Qualification : First Class Graduate/Post-Graduate

Experience : 8-12 years

Roles and Responsibilities

We are looking for an analytical, customer-focused and diligent team Leader, who will lead the business operation and customer service throughout customer life cycle in Online Stock Broking Business. This candidate will work cross-functionally to ensure customer satisfaction and compliance as per regulatory norms.
JOB RESPONSIBILITIES:
•	Define, implement and manage operational processes as per regulatory framework to ensure exchange compliance.
•	Vendor management.
•	Able to build and manage teams for important functions like account opening, payin payout stock and funds, DP account, customer modification, RMS etc.
•	Responsible for customer support and seamless experience in a stock broking business.
•	Ensure process oriented, TAT driven customer support as per defined SOP.
•	Mentor and monitor team to ensure high level of accuracy and timely execution.
•	Coordinate with IT and Sales team for development of online customer support process and Process automations.
•	Handling regulatory audits of SEBI, Exchanges, etc.
•	Knowledge of back-office software like TCS,LD and CDSL
•	Well verse with EKYC process and other broking norms

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